Terms of Service
Last updated: June 29, 2025
1. Acceptance of Terms
By accessing and using Epic Champion Tours' website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
Epic Champion Tours provides guided tours of television series filming locations throughout the United Kingdom. Our services include:
- Organised group tours to filming locations
- Professional tour guide services
- Transportation as specified in tour descriptions
- Educational content and behind-the-scenes information
3. Booking and Payment
Booking Process
- All bookings must be made through our authorised channels
- Bookings are confirmed upon receipt of full payment
- We reserve the right to refuse service to anyone
Payment Terms
- Full payment is required at the time of booking
- Prices are in British Pounds Sterling (GBP)
- All prices include VAT where applicable
4. Cancellation and Refund Policy
Customer Cancellations
- Cancellations more than 48 hours before tour: Full refund
- Cancellations 24-48 hours before tour: 50% refund
- Cancellations less than 24 hours before tour: No refund
Tour Cancellations by Us
We reserve the right to cancel tours due to weather, insufficient bookings, or other circumstances beyond our control. In such cases, you will receive a full refund or alternative tour date.
5. Tour Conduct and Safety
- Participants must follow all safety instructions provided by tour guides
- Disruptive behaviour may result in removal from the tour without refund
- Photography restrictions at certain locations must be respected
- Participants join tours at their own risk
6. Liability and Insurance
Epic Champion Tours carries public liability insurance. However, participants are advised to arrange their own travel insurance. We are not liable for:
- Personal injury or property damage during tours
- Delays or cancellations due to circumstances beyond our control
- Loss or theft of personal belongings
7. Intellectual Property
All content on our website, including text, images, and tour materials, is protected by copyright and other intellectual property laws. Unauthorised use is prohibited.
8. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated effective date.
9. Contact Information
For questions about these Terms of Service, please contact us:
- Email: [email protected]
- Phone: +44 161 228 7994
- Address: FQH5+J5 Manchester, United Kingdom